7 Replies Latest reply on Dec 3, 2010 3:15 AM by Piyush

    Virus has diabled my McAfee

      Dear All,

       

      I am running Windows XP Service Pack 3 and McAfee version number 4.5.0.1270

       

      I clicked on a website from Google search and it popped up a window that was made to look like windows explorer.  Anyways the result of that is that my computer always crashes now and the following components on McAfee are greyed out and not selectable:

       

      Update security

      Quick settings

      Manage features

      Scan computer for

       

      I can't scan the computer and get McAfee to get rid of this virus.  Can anybody help?

       

      Thanks

       

      Muhammad