2 Replies Latest reply on Dec 2, 2010 12:12 PM by Dinz

    Cannot update in order to scan

      When I open up McAfee it says a new update is available in order to scan

      When I click on 'update' a window comes up that says: error initializing Updater interface

       

      Anyone know what to do?

        • 1. Re: Cannot update in order to scan
          k3tg

          I would recommend you run the McAfee Virtual Technician found at the top of this page under Useful Links under Technical Support. MVT will scan your computer for any McAfee related issues and if it finds any it will attempt to fix them.

           

          After MVT runs please reboot the computer and let us know if this resolves your issue.

          • 2. Re: Cannot update in order to scan
            Dinz

            Could you please confirm whether you are using the consumer  version / enterpirse version of McAfee ?

            Also, please let us know the version of your virus scan ?

             

            Regards,

            Dinesh K

            McAfee Online Community Moderator