1 Reply Latest reply on Dec 1, 2010 8:11 AM by JoeBidgood

    Agents not reporting in after 4.5 upgrade

    tonyharding

      Hi

       

      I have just upgraded our server from 4.0 to 4.5. all our clients have 4.5 (patch 1) agents.

       

      Most of the agents are reporting in but I have several subnets of clients are not reporting in. The ports didnt change during the upgrade. The clients on the subnets are getting their VSE updates but for some reason I can not get the actual client's agents to communicate with the epo server.

       

      I have tried a fresh install of the agent but that hasnt worked.

       

      Is there some where in the new 4.5 epo console to block access to subnets etc ? if so how do I unblock it ?

       

      any ideas ?

       

      many thanks

       

      Tony