no error at all? What does it do after you login to the pre-boot screen?
Did you ask this question to Rollback as well? What did they say?
Nothing at all, these has occurred on two system.
Preboot Authentication is not enabled so normally the system boots to windows directly because we want it to be seamless to users.
So when the system boots, it shows HP, then normal bio features, but at the next point where it is supposed to show windows, all you get is a cursor blinking
No error....... it boots more like the systems has no harddisk. Just a CURSOR blinking
my guess is this rollback software moved the MBR or changed the boot sequence.
I did some looking around and if this is the Horizon Datasys Rollback software it does in fact have its own preboot environment so getting it to work will be tricky.
Yes, I can understand if the MBR was replaced, I guess as much to.
Sincerely, i need to know what to do to resolve this issue
I am trying to do a recovery for the system but when i try to authenticate the system using the .xml recovery file, i get an error: EE040001. Endpoint Encryption device driver not present.
What does this mean, and how can i resolve.
I made a research on rollback software, and discovered that it creates it's own pre-boot environment, just mcafee endpoint encryption would have done if pre-boot authentication was enabled.
please any info on this.....i would be grateful
Are you using recovery with EETech? How do you run it?
Make no mistake McAfee preboot is still installed even if you "bypass" it. You just don't see the login screen.
I was able to get a demo of this software and get it to install along side EE v6.02 using preboot. The issue seems to be that the Rollback launcher has no way of reading the HDD once its encrypted since it does not have the required disk driver. Their knowledge base also indicates that the risk of incompatibility is high between Rollback and software encryption solutions. Then they go on to say that encryption isn't necessary since the snapshots are encrypted but the base image isn't and some other rubbish. I doubt their solution alone would fly with the data protection laws.
You are a true samurai.....thanks for doing the look up.
I did a look up my self and it seems more like the software is not compactible with EEPC.
Kindly, let my know, from your test...after the installation what happened to your system?
Were you able to load the your OS?
Kindly send me the link to the kb on their support where they stated that their software is not compactible with encryption softwares!
I would like to build a report on that.