0 Replies Latest reply on Nov 21, 2010 9:44 AM by janskye22

    Protection keeps turning off

    janskye22

      Hi,

       

      Thanks to a previous post by Riddlez, the link http://forums.mcafeehelp.com/showthread.php?t=229135 seems to have resolved one issue. My Real-Time Scanning is now ON and the Virus and Spyware Protection is ACTIVE. Now the next hurdle: I'm still getting the message: An Error Has Occurred. An unexpected problem occurred during your scan. Please click OK to go back to the Home page, and then try running your scan again.

       

      Any ideas?

       

      Windows 7, 2 yrs old, no other security programs to uninstall...

       

      Thank you!