2 Replies Latest reply on Nov 23, 2010 8:07 AM by jfreitas

    Logon collector is not working anymore

      Hello folks,

       

      My logon collector was working fine, until I rebooted the server for maintenance purposes. Since that, I get the message

       

      "No logons detected in the most recent period. Last logon detected xx minutes ago "

       

      and in the "Manage Passport" section of the firewall enterprise, I have no users in it anymore. Because of that, my SmartFilter URL filtering policies are not working either.

       

      Does anyone can help me with that? Dave, what do you say about that?

       

      Thanks in advance!

        • 1. Re: Logon collector is not working anymore
          PhilM

          This might sound like a silly question, Juliano, but since the re-boot has anyone logged into the domain?

           

          The way MLC was described to me is that it reads the login events from the security event log on the domain controller. If everyone is already logged in, and no one has logged in since the re-boot, there will be no new security events for the login collector to see.

          • 2. Re: Logon collector is not working anymore

            Hi PhilM,

             

            every day, the employees log in the domain when they come to work. So, everyday we should have new login events. But, oddly, I just get the message saying that there is no loggin events. I think that it may be happenning because of some windows update installed after the reboot.