1 Reply Latest reply on Nov 18, 2010 4:18 AM by JoeBidgood

    Cannot edit ePO 4.5 client tasks

      Hello,

       

      I've got several client tasks (where they are defined, at the hierarchy top) that cannot be edited, all options (only view and delete) are greyed out.

      How can I delete them?

      I've recently migrated from PrP 1.5 through ePO 3.6.1...

       

      Thanks in advance.

       

      Regards,

      Raul

       

       

      Message was edited by: pytress on 11/17/10 1:27:16 PM CST
        • 1. Re: Cannot edit ePO 4.5 client tasks
          JoeBidgood

          These are most likely left-over legacy tasks for products that are no longer supported in ePO 4.5... they can get into this state where they can't be removed.

          The easiest way to deal with them is to edit them out of the database: please contact tech support - they can help you with this and provide a script to remove them.

           

          Thanks -

           

          Joe