I moved this from the business area to Home General Discussions. Version 7 is pretty old, and if I recall correctly MCPR probably wont work to remove it.
What errors are you getting if any? Are you trying to install a new product and it perhaps is failing because it detects McAfee? Also is this XP SP3?
If the above isn't working try the registry cleanup method:
Go to Start/Run and enter regedit and click OK.
A page should open with the top left hand corner looking like this:
If for some reason it's expanded, collapse it and then highlight My Computer (Computer in Vista/Windows 7).
Go to File tab and click "Export" and send the registry to your desktop. This is in case something goes wrong. It can then be rebuilt by simply double-clicking that desktop item.
Now click the Edit tab and then "Find". Enter "McAfee" (minus the "") then click "Find next" (or hit the enter key).
Whatever is found, right-click and delete.
Hit your F3 key for the next instance and keep going until all entries are gone.
If one says it can't be deleted this is where it gets complicated. You have to then find which key on the left column pertains to it and right-click/Properties/Permissions and give yourself permission.
If all is successful that entry could not possibly remain and you can then delete the registry backup.
This has to be done when signed in as an Administrator by the way.
You may have to repeat it using "Network Associates" and/or "NAI" minus the "" - it can be a long process.
Joe, sorry I had to amend the above several times as it was a copy and paste from a really old post. I suggest you redisplay it if you are signed in now as it may have changed in the meanwhile.
- So the os is XP Prof Hun SP2!
- Of course i try to install the McAfee Antivirus 30 day trial successfully and after now i uninstalled, but the McAfee Antivirus Home Ed is still exist in the Add/Remove programs!
- This probem is still on my customer pc not mine pc!
- I will try to check your registry description and after i will give the answer.
OK, l;et me know how it goes.
Did you get the older version removed from the PC and install the newer one ???? Get back to us if you still have difficulties over the same . .
McAfee Online Community Moderator