2 Replies Latest reply on Nov 9, 2010 6:54 PM by k3tg

    Help - I have an installation problem!

      I recently purchased Mcafee Antivirus 2011 for use on a single home computer.  I was prompted that I needed to remove an existing antivirus software (Kaspersky), which I did.  When I went to re-enter the product registration numbers to install the Mcafee antivirus a prompt shows that says that the product is already registered. Mcafee antivirus 2011 does not show up in add/remove locations or in all programs.   What do I do now?