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1613 Views 0 Replies Latest reply: Nov 8, 2010 10:38 AM by gama RSS
gama Newcomer 1 posts since
Nov 8, 2010
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Nov 8, 2010 10:38 AM

McAfee unable to remove TDSS.a!mem trojan virus

Hi guys,

My McAfee detected few files infected with above virus but unable to remove it. I have run the antivirus auto-update and it claims to be updated with current data. A check on McAfee websites leads me to download current DAT 6160xdat.exe file. But when I ran it, it failed saying "Error: Unable to find any qualifying McAfee product(s)", which is weird as my current subscription is still valid.

 

I searched around the forum but I could not find any solution. I find it mindboggling that McAfee claimed to have discovered this virus on 6/01/2010, added it into their database on 7/01/2010 and even posted removal instruction which apparently does not work.

 

Any idea on how I can remove this? Thanks in advance.

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