sorry for information:
I 'd like to correct the product name:
It is McAfee Internet Security Suite 2010 - 3 user (Box)
Please check the below before trying to activate the product,
Check for windows update and install the same.
Do you have any other security software installed on the computer. (if so remove the same)
Let us know what is the type of your internet connection you use in the computer ?
Did you previously use any other security software in the computer ?
McAfee Online Community Moderator