1 2 Previous Next 13 Replies Latest reply on Nov 5, 2010 11:35 AM by lhernandez

    Problem ePO 4.5 not updating (long time running task and fail)

    lhernandez

      The update task run for 6 hours and fail. Manually is the same, the pull now task is the same.

       

      I have the correct proxy settings entered, the account that has internet access (from the server access the update site out problems)

       

      The epoAPsvr.log show the next

       

      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61466147avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61456146avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61446145avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61436144avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61426143avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61416142avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61406141avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61396140avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61386139avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61376138avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61366137avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61356136avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61346135avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61336134avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61326133avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61316132avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61306131avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61296130avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61286129avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61276128avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61266127avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61256126avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61246125avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61236124avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61226123avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61216122avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61206121avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61196120avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61186119avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61176118avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61166117avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61156116avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\61146115avv.gem to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\gdeltaavv.ini to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\ceu.ini to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\avvdat.ini to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\scmdat.pdb to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\V2datdet.mcs to master repository
      20101101120836 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\extradat.mcs to master repository
      20101101120837 I #4636 SiteMgr  VerifyPkgCatalog: Verified signature of package catalog file D:/PROGRA~1/McAfee/EPOLIC~1/DB\Software\Current\VSCANDAT1000\DAT\0000\PkgCatalo g.z
      20101101120837 I #4636 SiteMgr  CheckInThreadProc: Copying file Previous\VSCANDAT1000\DAT\0000\PkgCatalog.z to master repository
      20101101120837 I #4636 SiteMgr  MergePkgToSiteCatalog: Setting catalog version to 20101101163837
      20101101120837 I #4636 SiteMgr  CheckInThreadProc: Copying file datdet.mcs to master repository folder Previous\VSCANDAT1000\DAT\0000
      20101101120837 I #4636 SiteMgr  CheckInThreadProc: Checking ConflictPackageList...
      20101101120837 I #4636 SiteMgr  CheckInThreadProc: Setting catalog version to 20101101163837
      20101101120837 I #4636 SiteMgr  GlobalUpdateTriggerCheck: Checking to see if package participates in GlobalOneHourUpdate
      20101101120837 I #4636 SiteMgr  GlobalUpdateTriggerCheck: GlobalOneHourUpdate is disabled
      20101101120837 I #4636 SiteMgr  No need to send GlobalAutoUpdate notification to ePO server for package type DAT
      20101101120837 I #4636 SiteMgr  CheckInThreadProc: Check in thread ended
      20101101120837 I #4636 SiteMgr  CopyPackageThreadProc: Copy package thread ended
      20101101120837 I #4636 SiteMgr  SetSiteStatus: Setting catalog version to 20101101163837
      20101101120837 I #4636 SiteMgr  Sending catalog version change notification to ePO server...
      20101101120914 I #4736 EPOJNI   Getting license data...
      20101101120915 I #4740 EPOJNI   Getting license data...
      20101101120956 I #4836 SiteMgrWrap Created instance of Site Manager
      20101101120956 I #4836 SiteMgr  SetEPOMode: SiteMgr enter ePO mode, server=NOMACOARUNA, port=8443, EPOUser=, Password=********
      20101101120956 I #4836 SiteMgr  DALInit: Connected to DAL successful
      20101101120956 I #4836 SiteMgr  SetEPOMode: Set ePO mode successful
      20101101120956 I #4836 SiteMgr  GeneralInetRequestThreadProc: GeneralInetRequest thread started
      20101101120956 I #4836 SIM_InetMgr Starting download session for url myavert.avertlabs.com:8801
      20101101120956 I #4836 NAISIGN  Loading fips module, current folder: D:\PROGRA~1\McAfee\EPOLIC~1
      20101101120956 I #4836 NAISIGN  Checking for fips module in D:\PROGRA~1\McAfee\EPOLIC~1
      20101101120956 I #4836 NAISIGN  Found fips module: D:\PROGRA~1\McAfee\EPOLIC~1\cryptocme2.dll
      20101101120956 I #4836 NAISIGN  FIPS library initialized successfully
      20101101120956 I #4836 NAISIGN  Loading fips module, current folder: D:\PROGRA~1\McAfee\EPOLIC~1
      20101101120956 I #4836 NAISIGN  Checking for fips module in D:\PROGRA~1\McAfee\EPOLIC~1
      20101101120956 I #4836 NAISIGN  Found fips module: D:\PROGRA~1\McAfee\EPOLIC~1\cryptocme2.dll
      20101101120956 I #4836 NAISIGN  FIPS library initialized successfully
      20101101120956 I #4836 naInet   HTTP Session initialized
      20101101120956 I #4836 naInet   Connecting to HTTP Server using Microsoft WinInet
      20101101120956 I #4836 naInet   Trying to connect to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_PRECONFIG
      20101101120956 I #4836 naInet   Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
      20101101120956 I #4836 SIM_InetMgr Started download session 1 for site myavert.avertlabs.com:8801
      20101101120956 I #4836 SiteMgr  GeneralInetRequestThreadProc: Downloading /reportservice.asmx
      20101101120956 I #4836 SIM_InetMgr Downloading file reportservice.asmx from session 1, LocalDir=C:\Windows\TEMP\nai94C8.tmp\00000000, RemoteDir=
      20101101120956 I #4836 naInet   Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
      20101101120956 I #4836 naInet   Trying to download using Microsoft WinInet library
      20101101120956 I #4836 naInet   Connecting to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_DIRECT
      20101101120956 I #4836 naInet   No resume download needed, calling InternetOpenUrl
      20101101120957 I #4836 naInet   Downloading a file of total size: 8034, content-length: 8034
      20101101120957 I #4836 naInet   Downloaded 8034 bytes this time
      20101101120957 I #4836 naInet   Downloaded 0 bytes this time
      20101101120957 I #4836 SIM_InetMgr Downloaded file reportservice.asmx successfully in session 1
      20101101120957 I #4836 naInet   HTTP Session closed
      20101101120957 I #4836 naInet   ------------------------------------------------------------
      20101101120957 I #4836 SIM_InetMgr Session 1 ended, result=1
      20101101120957 I #4836 SiteMgr  GeneralInetRequestThreadProc: GeneralInetRequest thread ended
      20101101120957 x #4836 SiteMgr  SiteMgr main control final release...
      20101101120957 I #4836 SiteMgrWrap Created instance of Site Manager
      20101101120957 I #4836 SiteMgr  SetEPOMode: SiteMgr enter ePO mode, server=NOMACOARUNA, port=8443, EPOUser=, Password=********
      20101101120957 I #4836 SiteMgr  DALInit: Connected to DAL successful
      20101101120957 I #4836 SiteMgr  SetEPOMode: Set ePO mode successful
      20101101120957 I #4836 SiteMgr  GeneralInetRequestThreadProc: GeneralInetRequest thread started
      20101101120957 I #4836 SIM_InetMgr Starting download session for url myavert.avertlabs.com:8801
      20101101120957 I #4836 naInet   HTTP Session initialized
      20101101120957 I #4836 naInet   Connecting to HTTP Server using Microsoft WinInet
      20101101120957 I #4836 naInet   Trying to connect to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_PRECONFIG
      20101101120957 I #4836 naInet   Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
      20101101120957 I #4836 SIM_InetMgr Started download session 1 for site myavert.avertlabs.com:8801
      20101101120957 I #4836 SiteMgr  GeneralInetRequestThreadProc: Downloading /reportservice.asmx
      20101101120957 I #4836 SIM_InetMgr Downloading file reportservice.asmx from session 1, LocalDir=C:\Windows\TEMP\nai9902.tmp\00000000, RemoteDir=
      20101101120957 I #4836 naInet   Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
      20101101120957 I #4836 naInet   Trying to download using Microsoft WinInet library
      20101101120957 I #4836 naInet   Connecting to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_DIRECT
      20101101120957 I #4836 naInet   No resume download needed, calling InternetOpenUrl
      20101101120957 I #4836 naInet   Downloading a file of total size: 965, content-length: 965
      20101101120957 I #4836 naInet   Downloaded 965 bytes this time
      20101101120957 I #4836 naInet   Downloaded 0 bytes this time
      20101101120957 I #4836 SIM_InetMgr Downloaded file reportservice.asmx successfully in session 1
      20101101120957 I #4836 naInet   HTTP Session closed
      20101101120957 I #4836 naInet   ------------------------------------------------------------

       

      Thanks for your help and comments

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