Please let us know the following:
1. What is the version of Windows that you are using (Windows Vista, XP, 7 etc...)
2. What is your default web browser?
3. How did you install the McAfee programs, was that by using a disk or web install?
I am currently running Windows Vista. I downloaded my new McAfee online. My default web browser is firefox, although I also tried Google Chrome after the problem started
Please reply to my private message, so that we shall proceed further on this issue...