I think we're either using a different version, or we're running it in a different mode.
Here's the screenshot of the configuration options I have.
The only place I can see where I can allow it is under edit in custom settings, and that just allows you to add port/s.
Here's a screen shot of the console running on each PC
Thanks for the prompt reply, hopefully I can get to the bottom of this.
Ooops... are you using the Total Protection Service (Business Edition)?
Sorry, I hope I didn't post in the wrong forum.
I believe we are, but I actually don't know how to check it. The only place I think it may state it is in the MySonicWall user login, and I don't have access to that username/password. The only version info I can find is on the user console's, and that was the second screenshot I posted.
If I remember, we purchased Total Protection Service 2010, and it should be business edition.
Alright, that makes sense... Moving the thread to TPS Firewall group for more clarity...
Thank you, sorry about posting in the wrong place.
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I have read your post.
Please follow the below steps to resolve the issue that you are facing with the McAfee firewall.
Open the McAfee security center using the page www.mcafeeasap.com
Click on policies on the top and then click on add policy and then select firewall settings on the left pane
Select administrator configures firewall
Now you shall get a menu with different options
Please select the reports option under the firewall protection status
Now, below you can select the custom settings and click on edit
You shall get three options to allow printer, file sharing and remote access, and please select all the 3 and Click on ok
Click on add connection and enter the port number used by the Router
Under the Incoming firewall address enter the IP address of your other computers or you can also enter the IP range of your network
Click on Internet application list on the top and please check if any files related to TCP/IP have been blocked, if yes please allow them
Now save and add this policy to your computer.
On the computer right click on the M icon and select update now to run a manual update.
I just have one more question. What do you mean by add the port used by the router?
We're using a Sonic Wall NSA 2400. Sorry for not understanding, I'll try to work through it if you can give me a little more information.
Apparently I spoke too soon. I've added two IP pools to the custom zone
192.168.10.100-192.168.10.200 (the DHCP pool for all our desktops)
192.168.10.1-192.168.10.6 (the static IP's for our servers, routers, switches)
I can ping between desktop computers, but can't ping the server (192.168.10.6) or printers (192.168.10.101 & 192.168.10.102). It resolves the IP for the server, but states "the destination host is unreachable".
If I switch it over to Trusted Network, I can ping printers, servers, and desktops.