8 Replies Latest reply on Dec 6, 2010 7:25 AM by dsosin

    "Operation system is starting" screen on netbook after encryption of disk C: and reboot

      HEllo,

       

      I am new in this forum and don´t have expierence with mcafree endpoint encryption. We have Endpoint encryption manager version 5.2.3.5 and have 5 clients which are succesfull installed  with safeboot software.

      Now we changed our netbook to the new model.

      It is acer aspire one 532n. We don´t have any trouble with installation of client , but after encryption of disk c: nad reboot we couldn´t start operation system.

      First came mcafree screen with preboot autentification. It worked. But then I could see only windows is starting screen.

      I think it could be a problem of compability with our hardware. Or we have too old version of safeboot. Aktuell if I could see correct is 5.2.5.

      Any Idea? DO I need update server first?

       

      Best regards,

       

      Dimitri

       

       

      Nachricht geändert durch dsosin on 29.10.10 06:34:25 CDT