2 Replies Latest reply on Oct 29, 2010 3:05 AM by 1brej1011

    2 problems with MGW7 ListConverter

      Hi,

       

      I am using MWG7 ListConverter to import my backup 6.8.x to 7.x.

       

      1 - When I open the backup file into ListConverter, I receive the message "settings:xml: Does not exist in Backup. IP Address settings will not be processed". - I clic "OK"

      2 - In the Items to extract, I choose "Write Lists" and "Save". I receive another message (in french, I'll try translate):

       

      A not managed exception occurred in your application. If you click Continue, the application is going to ignore this error and to try to continue. If you click to Quit, the application is going to stop.
      '=' is an unexpected token. The expected token is *:*. Line 1, position 709.

       

      Any ideas ?

       

      Thanks?

       

      Jean-Jacques Breuvart.

        • 1. Re: 2 problems with MGW7 ListConverter

          1) This message usually means you are trying to use a .backup file from a software version of Webwasher, not the appliance version. Is this true? This should not be a problem in that the IP address settings of the appliance are only used for documentation of the settings.

           

          2) This is usually due to extended list or other lists having invalid entries on the original system. Try unchecking one of the options on the right and saving again. If it is finally able to save, then list you have unchecked has bad data in it.

           

          If you cannot get past the error in this way, please email me the .backup file to my McAfee address and I will look at it to see precisely where the error is occuring.

          • 2. Re: 2 problems with MGW7 ListConverter

            Thanks Erik,

             

            I've follow yours recommandations and all is OK now.