Could you please let us know the following details;
If you are using the consumer version please let us know the following details ;
What is the operating system of the computer ?
How is your computer connected to internet ? (dsl/wireless/cable)
Do you have any other security software installed in the computer ?
What does the security center interface report - Am I protected YES or Your computer is secure (if possible please attach a screen shot of your security center)
McAfe Online Community Moderator