1 Reply Latest reply on Oct 22, 2010 1:24 PM by Agykoo

    Unable to download update

      Hello, I am running Windows xp sp3, for over a day now I have been unable to download updates for mcafee software. I have run virus scan and found nothing, I have a connection to the Internet that works fine, I have tried entering safe mode with networking and still am unable to download any updates, I have tried installing the auto service tool from support (its name escapes me atm) and am unable to install it as it wont go past the verifying first step. I have tried to reinstall mcafee but after downloading the installer it cannot proceed any further as it cant find a connection, however I am using the same computer to write this and post online XO. I am also unable to download any update for windows as well and they may be connected. any help or suggestions would be greatly appreciated, thank you.