0 Replies Latest reply on Oct 21, 2010 11:01 AM by Guenny

    exclusion insert with correct detection name - just the same Virus Alert

      Hello Community,

       

      i add an unwanted programm exclusion for a tool wich is used in the customers network.

       

      The Client is correctly managed and all policies an correct - in my opinion.

       

      But the customer gets an Virus Alert with this excluded malware.

       

      Where is my mistake? Wich logfiles should i check?