2 Replies Latest reply on Oct 17, 2010 8:14 AM by Peter M

    Please Help? McAfee won't scan -  says I have more than 1

      I try to do a scan because I keep getting all these pop-up things about malware, spyware, an alert that I have a identity theft attack with an ip address thats not mine. I click on the fix it thing and some Smart Engine thing pops up. I did NOT download or install this program & I can't delete it because it is write protected & I CAN'T run a scan with my McAfee because it tells me I have more than one anti-virus program & I have more than one Firewall. McAfee is the onyl thing I have been using. How do I get rid of this Smart Engine thing so my McAfee will work again?

       

       

      Message was edited by: Khricket on 10/16/10 7:27:13 PM CDT