2 Replies Latest reply on Oct 11, 2010 3:49 PM by Dinz

    Blank mcafee window - downloaded from att

      ok running on windows 7 i downloaded mcafee worked fine now a white box with the mcafee header shows up downloaded from att

       

       

      Message was edited by: Dinz for better visiblity on 10/11/10 2:47:36 PM GMT-06:00
        • 1. Re: Blank mcafee window - downloaded from att
          Dinz

          Hello setitsu,

          Could you please open you Internet explorer , click on Help (at the top) and click on the option - About Internet explorer and let me know the version and cipher strength from there.

           

           

          Note : I have edited the title of your thread for better visibility

           

           

          Regards,

          Dinesh K

          McAfee Online Community Moderator

          • 2. Re: Blank mcafee window - downloaded from att

            Hi,

             

            Please follow this in case if you have installed Internet Explorer 9.0, since it's not compatible with McAfee, you will have to uninstall Internet Explorer 9 inorder to resolve this issue.

             

            To uninstall Internet Explorer 9:

             

            1. Click on Windows Start button.

            2. Type appwiz.cpl in search bar.

            3.Click on View Installed updates.

             

            appwiz ie9.gif

             

            4. from that list, select Internet Explorer 9 and uninstall the product.

             

             

            Message was edited by: Aldrin on 12/10/10 6:21:53 AM IST