2 Replies Latest reply on Oct 13, 2010 10:29 PM by DoZe

    Files missing after scan, but not found in quarantine

      I connected my external hard drive to a computer that had a virus, when I connected to my home computer later (with McAfee) it scanned the drive and detected a trojan (Generic) and viruses (Rotinom and Fujacks).  I watched the McAfee scan move through all my files but now the very same files cannot be found on the drive nor in quarantine.  Unless I am looking in the wrong place, but I only find the files that were related to the virus in my quarantine.

       

      Like most people, I really want the files back since I had stupidly only partially backed up the contents.

       

      Everything's current,

      Windows 7

      McAfee Security Center - version 10.5

      Virus Scan - version 14.5

       

      Thanks in advance for any help or guidance.