0 Replies Latest reply on Oct 6, 2010 4:18 AM by zn

    Apache web helpdesk issue 5.2.5

    zn

      I've upgraded to 5.2.5 and configured the Apache web helpdesk, all seemed to go fine until I attempt recovery.

       

      The web pages appear to work, I log in to perform a helpdesk recovery and it accepts the client code

       

      On the page where it should show the user information and response code I get the username but no code or user info disaplayed.

       

      see attached screenshots - this is the same in IE6, 8, chrome and opera.

       

      IE8 reports the following JS errors

       

       

      Webpage error details
      User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.2; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
      Timestamp: Wed, 6 Oct 2010 08:57:24 UTC
      Message: Expected ')'
      Line: 267
      Char: 76
      Code: 0
      URI: https://DOMAIN.org/sb-cgi/SbCgi.cgi
      Message: Object expected
      Line: 413
      Char: 6
      Code: 0
      URI: https://DOMAIN.org/sb-cgi/SbCgi.cgi
      Message: Object expected
      Line: 437
      Char: 6
      Code: 0
      URI: https://DOMAIN.org/sb-cgi/SbCgi.cgi
      Message: Object expected
      Line: 449
      Char: 1
      Code: 0
      URI: https://DOMAIN.org/sb-cgi/SbCgi.cgi
      

       

       

      If I view the page source I can see the operation is successful because the recovery code and user info is there

       

       

       

       

                function writeResponseTable()
      
                {
      
                     if ("66U1 00VS PYKQ PW0U 4" != "") {
      
                          document.write('<tr>');
      
                          document.write('<td align="center">1</td>');
      
                          document.write('<td> 66U1 00VS PYKQ PW0U 4</td>');
      
                          document.write('</tr>');
      
                     }
      

       

       

      Any ideas?

       

       

      Message was edited by: zn on 10/6/10 4:17:35 AM CDT

       

       

      Message was edited by: zn on 10/6/10 4:18:25 AM CDT