9 Replies Latest reply on Oct 13, 2010 8:38 AM by Dinz

    how will i activate my mcafee software

      i have purchased my mcafee at a later part of last month & installed it right away on my computer. plus other 2 computers since i bought the 3 users disc. lately a message from mcafee kept on popping to activate my software. but every time i activate it, i always get the activation unsuccessful answer. til i ran out of days as what mcafee says & that my computer now is at risk. i just do not know what to do & how to activate it the right way. the other computer also is experiencing the same problem as i do. i don't want to think that all of this mcafee thing was just bogus. please help me solve this problem.

        • 1. Re: how will i activate my mcafee software
          Dinz

          Hello there,

          Were you using any McAfee programs previously in this computer ?
          Please let us know the following information;

          What is the operating system of the computer ?
          Do we have any other security software installed ?
          Could you please post me with a screen shot of the error that you receive ?

           

           

          Regards,

          Dinesh K

          McAfeee Online Community Moderator

          • 2. Re: how will i activate my mcafee software

            hello mcafee people,

                 yes, i have been using avg's trial internet security but i removed it as soon as i purchased my mcafee.

                 the opertaing system of my laptop is windows vista.

                 as i've mentioned, i was only using the avg trial thing prior to using mcafee.

                 it says: Your computer is at risk

                             Activate your computer.

            • 3. Re: how will i activate my mcafee software
              Dinz


              Click the Windows Button and type cmd.exe into the search bar.
              Right-click cmd.exe in the search list, and select Run as Administrator.
              Type the following text, then press ENTER:

              c:\program files\mcafee\msc\mcoemmgr.exe /regserver

               
              Right-click the M icon in your taskbar and select either Activate, Activate Now, Register, or Register Now.
              Follow the instructions.

               

              If you still encounter any problems in activation , please  connect with our Online Technical support chat technicians through Useful links at the top of this page. 

               

               

               

              Regards,

              Dinesh K

              McAfee Online Community Moderator

              • 4. Re: how will i activate my mcafee software

                ey mcafee,

                     i followed every single step that you've mentioned & yet i still am having the same problem. this is what it appears to be when i started entering the steps('c:\program' is not      recognized  as an internal or external command, operable program or batch this file.)

                     what shall i do then? it's been a day or two since i kept on prompted by my mcafee product to activate my software the thing is i do not know how it's done when every time i      click & start activating it all i get is activation unsuccessful answer.

                     i still am searching for your help guys. please.

                • 5. Re: how will i activate my mcafee software

                  ey mcafee,

                       i really needed your reply on how to fix this problem of off my purchased mcafee.

                  • 6. Re: how will i activate my mcafee software
                    Dinz

                    Sorry for your frustration, could you please click on useful links at the top of this page and get connected with technical support chat and they will help you in getting the programs activated.

                     

                     

                    Thanks!!

                     

                     

                     

                    Dinesh K

                    McAfee Online Community Moderator

                    • 7. Re: how will i activate my mcafee software

                      mcafee,

                           i already did what is advised by me by you to try & get connected by the technical support chat & yet the problem hasn't been fixed yet.

                           it states that it has been fixed when it hasn't been yet. that lead me to confusion of what the deal really is.

                           now, i've got nothing but regret. i must've gotten the wrong product.

                      • 8. Re: how will i activate my mcafee software

                        now, i really am frustrated with this product.

                        • 9. Re: how will i activate my mcafee software
                          Dinz

                          Hi jayjay,

                          Could you please provide me with the case number that you received from technical support chat so that let me drill down the problem here and help you in getting this resolved.

                           

                           

                          Regards,

                          Dinesh K

                          McAfee Online Community Moderator