Did you reboot after installation? Sometimes it requires upto 2 reboots.
Systems will show up gradually - Try to do a couple of send & collect properties.
- Amiya Bisoi
on one particular PC i've noticed with the problem, the "DLP" folder under c:\program files\mcafee was created on 20 July 2010. so, chances are its restarted a number of times since then due to microsoft updates if nothing else.
You can try to install a super agent and make the endpoint collect the updated agent from the super agent.
It woked when I had issue with few endpoints. Intrestingly the main server and super agent were in the same segment.But still after a super agent configured, the agent deployment started working.
i think the nature of the issue has been misunderstood.
As far as I can tell, the files for the DLP agent are on the PC, but some of the registry keys are missing. Most importantly are the ones that the McAfee Agent uses to recognise the product is installed.
on My PC, I have HKLM\Software\Network Associates\Epolicy Orchestrator\Application Plugins\DATALOSS2000
On one of the problem PCs, that does not exist. Any attempt to import it/create manually, does NOT work, as they get deleted when the agent restarts.
This suggests that, on the affected PCs, DLP is not installed correctly.
Do i need to uninstall manually ? or is there some other way of getting it working, preferably with minimal human intervention as there may be 100 PCs with the issue.
The unistall activity can be done with the agent task, probabily by modifying the same task specifically for one PC.Once unstalled sucessfully , try modify the task to istall DLP agent back.
If a re-install works fine then you can move these agents to a new group and have an agent task to repeat the same activity.