1 2 Previous Next 12 Replies Latest reply on Sep 29, 2010 6:05 AM by Morgan182

    Virus scan always crashes windows on same file

      Hi,

       

      I was wondering whether anyone had any advice. Recently my Mcafee security centre has begun to crash whenever it reaches one particular file. I had a webchat with a technician but he suggested uninstalling and then reinstalling macafee and that had no effect.

       

      The file is C:\windows\installer\$PatchCache$\00002119F0000000000000000F01FEC\12.0.4518\ONB TTNIE.DLL.

       

      I've tried looking for the file to see if I can remove it, but it doesn't seem to be accessible. I'm guessing its corrupt in some manner, but I have no idea how to remove/fix it.

       

      any help would be really appreciated.

       

      thanks,

       

      Morgan182

        1 2 Previous Next