6 Replies Latest reply on Dec 17, 2011 12:14 PM by kdgjevre

    Firewall or realtime scan won't stay on...?

      Hi,

       

      I have gone through this community and saw similar problems with this, but I haven't seen a real solution given.

       

      3 trojans got on my computer two days ago and I have been scanning since yesterday.  The first scan said that 3 were found and quaranteened and removed.  I ran a scan again the next day and now the realtime scan won't stay on even if I click it to stay on.  The same is true for the firewall. When I go to the home page the big red strip at the top pops up saying "Your compter is at risk !"  and the realtime scan and firewall is off.  I am running a scan again right now, but could it be that the viruses are disabling both?

       

      Any help appreciated.