1 Reply Latest reply on Sep 28, 2010 2:56 PM by CIPHENT.com

    DLP queries showing different numbers.

    HupSkiDup

      DLP queries showing different numbers.

       

      We run dlp ver 3.0.0.708

      when i look at some of the reports/queries on the dlp dashboard (event coll dist, evidence path dist, priv perms, bypassed agents), and compare them to the Active Agents, we have 5 client that are in the Active Agents report, but not the others.

       

      In the EPO console, when I click More on the DLP agent properties of one of the missing agents, it only shows a few lines of info, install location, version, etc...  The others would display a few pages of misc information.

       

      Mcafee suggested a bad install, I did an uninstall/reboot, reinstall/reboot 2x and that hasn't changed info show in epo on that agent.

       

      I prefer not to do a policy change to go out to all clients, any other ways to fix?

       

      Thanks, Jon