4 Replies Latest reply on Sep 24, 2010 7:07 AM by Dinz

    Blank installer

      I see there are a few other posts that about getting a blank, non-responsive installer after it says "Please wait while we gather information about your Mcafee download"  and I've tried every recommended solution I can find.

       

      Despite normally running firefox I checked I had IE8 and set it to the default browser and performed the reset

       

      I ran the MCPR tool and restarted my computer

       

      I ran the Pre-installer

       

      Still nothing

       

      Any suggestions?

       

      I'm running Windows 7 and bought the software direct from Mcafee