0 Replies Latest reply on Sep 22, 2010 8:46 AM by rdsc

    [LoadLibrary,0809/MueRes_InUse.dll] error on all 8.7i installs

      I know there's a previous post on this, but it received no responses so I thought I'd try again.  All installs of Viruscan 8.7i Patch 3, whether via an agent deployment task or from a manual installation generate these errors in the mscript_error.log - sample below:

       

      2010-09-09 05:04:46 E #4864 RcFile Error trace:
      2010-09-09 05:04:46 E #4864 Thread  [Main thread]->
      2010-09-09 05:04:46 E #4864 SessMgr  [initialize]->
      2010-09-09 05:04:46 E #4864 SessMgr  [loadResources]->
      2010-09-09 05:04:46 E #4864 SessMgr  [loadResourceFileUsingCurrentLocale]->
      2010-09-09 05:04:46 E #4864 SessMgr  [loadResourceFile]->
      2010-09-09 05:04:46 E #4864 RcFile  [LoadLibrary,0809/MueRes_InUse.dll]->
      2010-09-09 05:04:46 E #4864 RcFile   error 126: The specified module could not be found.


      This is repeated for multiple Process ID's? #5860, #1260, #5164, #2628, #4856, #4992, #4464, #1880, #6040, #2184, #5096, #1028, #4516, #5012, #5240, #5060, #3904, #5740, #2932, #4620, #5752, #660, #4104, #4596, #5944, #5540, #2776, #4944

       

      Where MA4.5 is controlling the machine further errors are generated in agent_error.log: example:

       

      2010-09-01 17:16:04 E #3744 Logging drop 1 [\\.\mailslot\VSECMA-{44DAC19D-9DDE-4ABD-99A1-42540896D97A}] file not found
      2010-09-02 17:57:56 E #2760 Logging drop 1 [\\.\mailslot\VSECMA-{3C8E34DC-4D20-4927-A54E-FD43A7B8DBF5}] file not found
      2010-09-03 17:28:05 E #2052 Logging drop 1 [\\.\mailslot\VSECMA-{367107C5-26AA-4F67-9B06-458701D65989}] file not found
      2010-09-04 17:13:18 E #2944 Logging drop 1 [\\.\mailslot\VSECMA-{D50D945B-0745-487B-B2FC-80C38E715FDB}] file not found
      2010-09-05 17:58:26 E #852 Logging drop 1 [\\.\mailslot\VSECMA-{75306247-6E36-47B6-B5C7-6B9D1738B357}] file not found
      2010-09-06 13:19:14 E #1092 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found
      2010-09-06 17:49:24 E #1028 Logging drop 1 [\\.\mailslot\VSECMA-{F3FC25DA-E0CC-4016-B9E6-73ADE058B51B}] file not found
      2010-09-07 17:20:00 E #2600 Logging drop 1 [\\.\mailslot\VSECMA-{73B1FEAD-A939-4DD9-9B58-3D46A7E0E530}] file not found
      2010-09-08 17:35:20 E #2568 Logging drop 1 [\\.\mailslot\VSECMA-{294082A0-FDA3-46BE-B4AD-6806108E6D18}] file not found
      2010-09-09 17:35:18 E #1532 Logging drop 1 [\\.\mailslot\VSECMA-{02FD5176-DCD6-415A-BFA7-4F6AE8A78E10}] file not found
      2010-09-10 17:35:28 E #1852 Logging drop 1 [\\.\mailslot\VSECMA-{4B3C0D65-5AC6-4421-A57F-9D98522EE839}] file not found
      2010-09-11 17:05:33 E #5448 Logging drop 1 [\\.\mailslot\VSECMA-{22A4E2A8-012D-4CDD-AE95-4BDD925254FC}] file not found
      2010-09-12 17:50:50 E #4136 Logging drop 1 [\\.\mailslot\VSECMA-{CFEC890E-9300-44D5-9F5E-8D5E6EFAAF14}] file not found
      2010-09-13 17:21:01 E #4976 updater Error trace:
      2010-09-13 17:21:01 E #4976 updater  [set updater options,VIRUSCAN8700,1,{A14CD6FC-3BA8-4703-87BF-E3247CE382F5},SelectiveUpdateOp tions,SelectiveClientUpdateList,VSCANENG*;VSCANCEU1000;VSCANDAT*;EXTRADAT1000;BO CVSE__1000;VIRUSCAN8700;]->
      2010-09-13 17:21:01 E #4976 updater   An update session is already running
      2010-09-13 17:24:00 E #668 Logging drop 1 [\\.\mailslot\VSECMA-{7F507AFF-AA05-4024-AF0F-C6AE399D584D}] file not found
      2010-09-13 17:36:01 E #2760 Logging drop 2 [\\.\mailslot\VSECMA-{63E8D59F-870E-4C86-BB62-2C864ED0887B}] file not found
      2010-09-14 17:35:45 E #5684 Logging drop 1 [\\.\mailslot\VSECMA-{27EBE780-2BC3-49E7-8197-B5A535148D8B}] file not found
      2010-09-15 17:11:34 E #1984 Sched <<--CSchedule::DeleteTask hr=0x8000001b : Task is not found
      2010-09-15 17:11:34 E #1984 Sched <<--CSchedule::DeleteTask hr=0x8000001b : Task is not found
      2010-09-15 17:16:41 E #2612 Sched <<--CSchedule::DeleteTask hr=0x8000001b : Task is not found
      2010-09-15 17:31:44 E #1048 Sched <<--CSchedule::DeleteTask hr=0x8000001b : Task is not found
      2010-09-15 18:01:48 E #140 Logging drop 1 [\\.\mailslot\VSECMA-{A2EF3C75-3B92-4877-8B87-72AD471CF2EF}] file not found
      2010-09-16 18:00:58 E #2840 Logging drop 1 [\\.\mailslot\VSECMA-{FCB53C73-BBAB-419E-8096-A63F6249D915}] file not found
      2010-09-18 17:33:01 E #3188 Logging drop 1 [\\.\mailslot\VSECMA-{A5D00C66-52E2-4FAF-A9E3-D2174500ACA9}] file not found
      2010-09-19 17:14:01 E #3324 Logging drop 2 [\\.\mailslot\VSECMA-{D7201FEB-395C-4AC3-8C71-3ABDAD21C7B0}] file not found
      2010-09-20 13:29:02 E #124 Logging drop 0 [\\.\mailslot\{76889C92-A0C0-46e3-A4E1-1D6A5439B8DD}00000e14] file not found
      2010-09-20 13:34:00 E #612 Logging drop 2 [\\.\mailslot\{76889C92-A0C0-46e3-A4E1-1D6A5439B8DD}00000a30] file not found
      2010-09-20 17:24:01 E #3772 Logging drop 1 [\\.\mailslot\VSECMA-{45A333C5-E8E5-4D83-999F-A5A76A13CD25}] file not found
      2010-09-21 14:49:34 E #1220 Sched <<--CSchedule::DeleteTask hr=0x8000001b : Task is not found
      2010-09-21 15:04:36 E #2692 Sched <<--CSchedule::DeleteTask hr=0x8000001b : Task is not found
      2010-09-21 17:18:01 E #2316 Logging drop 2 [\\.\mailslot\VSECMA-{3C5F819C-16DF-461A-B626-378530F79388}] file not found.

       

      The PrdMgr_error.log is empty.

       

      All these deployments are to bare metal XP SP3 installs with no McAfee components on them whatsoever - and they "appear" to be working ok - communications with the EPO Server are fine - they're picking up and applying policies and updating on schedule - but I'm very concerned about so many errors in the logs. Anyone any idea what's going on - what the MueRes_InUse.dll is for?