7 Replies Latest reply on Mar 21, 2011 3:44 PM by joeleisenlipz

    /opt/NAI/LinuxShield/bin/nails on-access --enable

      hi,

       

      i have McAfee AV engine for Linux and i not able to modify any changes on the web console of McAfee AV. When i try to do any changes, e,g enabling the on demand  access, by using this commands

       

       

      /opt/NAI/LinuxShield/bin/nails on-access --enable

       

      its giving me error msg

       

      \root@localhost ~]# /opt/NAI/LinuxShield/bin/nails on-access --enable
      reload failed code Failed to attach to the kernel

       

      Any reference for help on this >

       

      ???

       

       

      Regards

      L

        • 1. Re: /opt/NAI/LinuxShield/bin/nails on-access --enable

          Which linux version are you running ?

           

          What is the kernel mode ? what are the file systems you have on the linux machines ?

           

          On access scan is not supported on few of the known file systems......

          • 2. Re: /opt/NAI/LinuxShield/bin/nails on-access --enable

            Please fing the Response below :-

             

            Kernel Version:-

            -----------------------------

            kernel-2.6.9-78.EL

             

            Its there in Suppport kernel Version

             

            File System

            -----------------------------

             

            [root@localhost ~]#  df -T
            Filesystem    Type   1K-blocks      Used Available Use% Mounted on
            /dev/mapper/VolGroup00-LogVol00
                          ext3     7579576   6132260   1062292  86% /
            /dev/sda1     ext3      101086     13417     82450  14% /boot
            none         tmpfs     1161356         0   1161356   0% /dev/shm
            [root@localhost ~]#

            • 3. Re: /opt/NAI/LinuxShield/bin/nails on-access --enable

              Please check the installation guide, it clearly say the Virusc scan supported platforms and kernel versions.

              • 4. Re: /opt/NAI/LinuxShield/bin/nails on-access --enable

                hi,

                 

                thanks for your email and document.

                 

                Page number 6 :Red Hat Enterprise 4.x Advanced Server, Workstation, Enterprise Server, Desktop

                 

                I m using Redhat Enterprise server 4.0 EXT 3 File system.

                 

                 

                Page Number 8: 2.6.9-78

                 

                My kernel version if also in the Supported list.

                 

                 

                regards

                L

                • 5. Re: /opt/NAI/LinuxShield/bin/nails on-access --enable

                  What is your Virus scan version ? /opt/NAI/LinuxShield/bin/nails --version

                   

                  /opt/NAI/LinuxShield/bin/nails on-access --status

                   

                  Is this a standalone installation or pushed through ePO ?

                   

                  Are you able to access the web console ?

                   

                  eg:- https:// "your server ip ":55443 or https:// "your server ip ":55443

                  • 6. Re: /opt/NAI/LinuxShield/bin/nails on-access --enable

                     

                    Please find the answer below :-

                     

                     

                     

                    What is your Virus scan version ? /opt/NAI/LinuxShield/bin/nails --version

                     

                     

                     

                     

                     

                    Answer:  /opt/NAI/LinuxShield/bin/nails --version

                     

                                    McAfeeVSEForLinux 1.6.0-28488-noarch

                     

                     

                     

                     

                     

                    /opt/NAI/LinuxShield/bin/nails on-access --status

                     

                     

                     

                    Answer:   /opt/NAI/LinuxShield/bin/nails on-access --status

                     

                     

                     

                    Disabled

                     

                     

                     

                    Is this a standalone installation or pushed through ePO ?

                     

                     

                     

                    Answer: Pushed through ePO

                     

                     

                     

                    Are you able to access the web console ?

                     

                     

                     

                    Answer: Yes, we are able to access the web console. But we can't make any changes. Its given error ( even if I try to do CLI ROOT access, it gives error as mentioned below)

                    • 7. Re: /opt/NAI/LinuxShield/bin/nails on-access --enable
                      joeleisenlipz

                      It's been a while since I played with LinuxShield, but if you pushed through ePO, shouldn't you also be making policy changes through ePO?

                       

                      I would think that even if you did manage to change the status, it would revert to whatever was defined within policy at the next enforcement interval. Or was altering it manually only for troubleshooting maybe?

                       

                      Message was edited by: joeleisenlipz on 3/21/11 4:44:18 PM EDT