Which linux version are you running ?
What is the kernel mode ? what are the file systems you have on the linux machines ?
On access scan is not supported on few of the known file systems......
Please fing the Response below :-
Its there in Suppport kernel Version
[root@localhost ~]# df -T
Filesystem Type 1K-blocks Used Available Use% Mounted on
ext3 7579576 6132260 1062292 86% /
/dev/sda1 ext3 101086 13417 82450 14% /boot
none tmpfs 1161356 0 1161356 0% /dev/shm
thanks for your email and document.
Page number 6 :Red Hat Enterprise 4.x Advanced Server, Workstation, Enterprise Server, Desktop
I m using Redhat Enterprise server 4.0 EXT 3 File system.
Page Number 8: 2.6.9-78
My kernel version if also in the Supported list.
Please find the answer below :-
What is your Virus scan version ? /opt/NAI/LinuxShield/bin/nails --version
Answer: /opt/NAI/LinuxShield/bin/nails --version
/opt/NAI/LinuxShield/bin/nails on-access --status
Answer: /opt/NAI/LinuxShield/bin/nails on-access --status
Is this a standalone installation or pushed through ePO ?
Answer: Pushed through ePO
Are you able to access the web console ?
Answer: Yes, we are able to access the web console. But we can't make any changes. Its given error ( even if I try to do CLI ROOT access, it gives error as mentioned below)
It's been a while since I played with LinuxShield, but if you pushed through ePO, shouldn't you also be making policy changes through ePO?
I would think that even if you did manage to change the status, it would revert to whatever was defined within policy at the next enforcement interval. Or was altering it manually only for troubleshooting maybe?