Please provide us with the following details about the computer;
What is the operating system of the computer ?
How is your computer connected to internet ? (dsl/cable/wireless)
Do we have any other security software installed ?
McAfee Online Community Moderator
hello Dinz,thanks for the reply,
I have Windows 7 ultimate. And using Sify Broadband over LAN ,and no other security software is installed, i was using Mcafee on windows vista since i bought the Dell Inspiron 1545 laptop as i got both pre installed.
And Mcafee was upgraded automatically to security centre 10 when on vista,but after installing Windows 7 i re installed the previous version form the Dvd supplied by Dell. Everything is working fine except thet it cant upgrade to SC 10 now. I downloaded the DMsetup from My account page ,it removed earlier version before starting the download,still the download bar kept coming back to 30 Mb. Please help
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Are you trying to install a free version of Dell McAfee or a paid version McAfee?
Also, if you are using wireless connection over broadband, please swicth it back to wired and try to install...
well i guess i have found the problem.Windows 7 or vista doesnt go well with wireless connection over broadband, it just keep loosing internet access i dont why !! Even my ISP cannot solve the problem. So as soon as internet access is gone ,download gets paused and restart from previous place. I guess this is what is happening,and so their is no solution to this.Anyways thanks guys for ur time and help.