1 Reply Latest reply on Sep 10, 2010 10:11 AM by bw0099

    VirusScan not downloading

      I need to download virusscan onto my laptop, but the download isn't working.  I have a current subscription, and have mcafee installed on my pc.  I'm not using the pc right now because I don't have room to set it up in my apt.  Is there a way to transfer files from my pc that will get my laptop up and running?  I think a virus may be interfering with my downloads.  Or is there another way to clean my computer so that the main download will start working again?

        • 1. Re: VirusScan not downloading
          Dinz

          Hello bw,

          Could you please provide us the following information about the computer ;

          What is the operating system of the computer ?
          Do we have any other security software installed in the machine ?
          Are we seeing any virus pop ups on the screen?
          How is the computer connected to internet (dsl/wireless/dial up) ?

           

          Regards,
          Dinesh K
          McAfee Online Community Moderator