1 Reply Latest reply on Sep 10, 2010 12:13 PM by wwarren

    virusscan tray icon displays disabled state while mcshield is running

    mcdave

      Hi,

       

      On some of our clients the mcafee shield tray icon, displays a disabled status (shield with red disabled sign (circle with diagonal bar)).

      While the virusscanner is still running (service & process are still running).

      Two users replied it occasionally happens after a stand-by

       

      These false positives are very confusing and worries our users.

       

      Is this issue known?

       

      affected clients use
      VSE8.5i +Patch8