1 Reply Latest reply on Sep 10, 2010 12:13 PM by wwarren

    virusscan tray icon displays disabled state while mcshield is running




      On some of our clients the mcafee shield tray icon, displays a disabled status (shield with red disabled sign (circle with diagonal bar)).

      While the virusscanner is still running (service & process are still running).

      Two users replied it occasionally happens after a stand-by


      These false positives are very confusing and worries our users.


      Is this issue known?


      affected clients use
      VSE8.5i +Patch8