On some of our clients the mcafee shield tray icon, displays a disabled status (shield with red disabled sign (circle with diagonal bar)).
While the virusscanner is still running (service & process are still running).
Two users replied it occasionally happens after a stand-by
These false positives are very confusing and worries our users.
Is this issue known?
affected clients use
This is a symptom resolved in VSE 8.7i Patch 4.
A hotfix is available for those with older patch versions. There is no equivalent fix for VSE 8.5i at this time. I would suggest upgrading to resolve the problem in short timeframe.