What is your operating system and service pack? What version nof Internet Explorer is installed? (McAfee relies on it regardless of which browser is your default).
Is/was the McAfee taskbar icon square or shield-shaped? (2009 or 2010 version).
thank you for the swift reply.
VISTA version 6.0
service pack 2.0
IE 7.0 6002
The icon was square shield
Moved to SecurityCenter 10 - 2010.
OK go to IE7 Tools/Internet Options/Advanced and click Reset.
Click Apply/OK and OK any prompts.
Close and reopen IE7 and go to Tools/Manage Add-ons and re-enable the add-ons and close it again.
Uninstall any McAfee items in the Control Panel/Programs/Uninstall a Program.
Run the MCPR removal Tool linked under 'Useful Links' at the top of this page.
Reboot and reinstall from your online account here: http://home.mcafee.com/Default.aspx?culture=NL-NL
(See top right corner).
Assuming the previous installation was registered you now have an online account.
You should also be using IE8 as it is the most secure version to date.
Download it here: http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
That could possibly be the cause of the blank interface.
great! I let you know if it worked.
thank you very mucho
whoopie!..worked very good
.i feel very protected again:)
(do you have any idea why it happened?)
Possibly because you are using an out-dated I.E. but who knows? Don't forget to update to IE8.
Anyway glad it worked.