What information it is showing when you click
Disk > Disk information in Wintech ??
Are you sure about ecrpytion you are using (AES256) ?
Disk Information (error=e002000a)
Crypt list: Region Count: 0
He is showing two partitions - that´s correct.
The second HDD is better. There I can see also the encryption code ( 12 ). Today I had really luck with this disk. I could authenticate from SBFS one time and he accepted my logon. But also in that case I could not decrypt sector 63. It´s always the same.
I also tried to change the SATA Mode to AHCI ( from Compatibility ), but same result. To be honest, I´m not sure, if the SATA Mode is really relevant in that case.
And yes, I am sure, because all PC´s in our company are encrypted with AES FIPS. I also tried the other algorithms, without any luck.
Which version of EEPC do you have installed?
Do you still see Master Partition Table properly? Does encrypted disk partition start at sector 63? What is client OS?
To determine if sector is encrypted or not, you must see it in clear (after decrypting workspace or without decrypting). Otherwise you don't know and cannot make next step.
Hi, we are using Version 5, 1, 6, 0
I can see the informations for the Partition. On the first disc, ist starts at sector 63, at the other HDD at sector 11143188.
Client OS is XP.
In our manual I could see, how sector 63 is looking like. On the right side a text should appear ( A disk read error occured... and so on ). Then it´s decrypted. In my case the signs change but no readable text appears. Is there any other sector like this first I could try? Does anybody of you know?
Paste part info / Disk information snap shot here..
I made a screenshot of the disk information of the second disk. Again I could authenticate via SBFS and you can see the result of decrypting sector 11143188 in the background.
Uploaded with [URL=http://imageshack.us]ImageShack.us[/URL]
Is decryption was in progress ? it is showing in Disk info ..
What is the status of encryption it is showing on EEM machine's Properties ?
are you able to see the Data in A43 Managemetn utility in Wintech after authentication ?
In the properties it says that the machine is fully encrypted. This disk was encrypted 1 year ago or more, and it suddenly stopped working. I tried to remove Safeboot after my first successful logon today, but it did not respond, so I restarted the PC. Hmm..... seems that i made a big mistake. :-(((
But what is the A43 Management utility? I cannot see anything with A43 in the menu ?!
That is a strange sector number to start partition for Win XP.
What else is installed on that PC? Any non-standard utilities or partitioning scheme?
Keep in mind that EEPC is not compatible with some rapid recovery applications.