I do. It caused devastating damage to my OS.
My tech guy couldn'rt recover much of my data.
I bought an external drive and spent a lot of money trying to get the thing fixed but it eventually had to be formatted.
The reimbursement cap was well less than what I spent.
And guess what...in mid August, '...your refund will be sent on August 21...'
On August 31, '...your refund will be sent today...'
Today, September 7 - '....you should have your refund by the end of September 2010...'
What a joke.
I partitioned the drive on the computer and installed LINUX, and AVAST for free.
What experience have others had with the refund process?