6 Replies Latest reply on Jan 3, 2011 4:45 AM by bobllfixit

    Cannot install Total Protection

      Hi,

       

      I currently have Windows 7 32-bit installed and have just purchased Total Protection.

       

      I have been asked to download the installation which I have done so but when I run the installation, it brings up a blank, grey McAfee window with only the option to press the X at the top right to close it.

       

      The window is still responding and never becomes "Not Responding" but nothing further happens..

       

      Attached below is an image to show the window in the middle of the screen which does not do anything further.

       

      Thanks, Michael

       

      McAfee.jpg