4 Replies Latest reply on Sep 6, 2010 5:48 PM by Dinz

    Can't uninstall total protection prior to upgrade

      Hi, I have purchased an updated version of Total Protection for my Vista PC. I followed the instructions about removing the previous edition but could not find it in the program list in control panel. I therefore used the McAfee software removal tool which completed successfully. However, when I try to install the new software from the disk it performs a check to see if any software is installed on my PC and still comes back with Total Protection being installed. I have tried the removal tool 3 times without success. Can someone help me out?