1 2 Previous Next 10 Replies Latest reply on Sep 14, 2010 4:35 PM by newjack

    Several problems since the upgrade from Security Center 9 to 10

      Hi everyone,

      there is absolutely no help from the Technical Support, only NO-Reply e-mails that tell me to get help from their website.

      So I'll try it here and hopefully somebody can point me in the right direction.

      Here is the problem:

      Since the upgrade from 9 to 10 I can't use McAfee anymore at all, because I'm not able to download updates, can't get to download the Virtual Technican nor the software to start a chat with the Technical Support.

      But the worst part is that my computer keeps crashing (BSOD Error Stop 0000007E) as soon as I disconnect any USB powered devices.

      I've ran a dump file scan and everything points to McAfee

      I'm running Windows XP on my computer.

      Before the big change from Security Venter 9 to 10 everything worked fine and I had no problems at all.

      My subscription is still good for another year and I would like to be able to use McAfee again.

      Any help is greatly appreciated!

      Thanks,

      Karla

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