2 Replies Latest reply on Sep 3, 2010 5:11 AM by DavidA

    Low-risk processes are not listed

      Hi

       

      We have specified some low-risk processes with excluded folders using ePolicy Orchestrator. However, when a user selects 'On access scan properties...' in Viruscan Enterprise, and selects low-risk processes, he can see a list of the excluded folders but no processes are listed.

       

      Does this mean that:

       

      a) There is some setting which prevents low-risk processes being listed to the user?

      or

      b) We have somehow failed to specify the low-risk processes correctly?

       

      Best regards

       

      David