1 2 3 Previous Next 29 Replies Latest reply on Sep 7, 2010 4:55 PM by jcannon

    EEM reporting clients on old 5.1.7 instead of 5.2.5 after upgrade

      Completed upgrade of Managment Console to 5.2.5 - version showing correct in about "McAfee Endpoint Encryption manager v5, 2, 5, 8

      Loaded EEPC 5.2.5 and then EEPC52 file groups.

       

      Piloted client upgrade of test machine group by:

           unchecking EEPC51: Endpoint Encryption 5.1.7 client files

           checking EEPC52: Endpoint Encryption 5.2.5 Client Files

       

      Sync'd pc - downloaded files - then rebooted

      rebooted again after full boot and sync

      sync'd again and again.

       

      Problem: When I view the properties of the the machines in this pilot group - they still show as v5.1.7 enabled

      Using the reporting tool, they also show as 5.1.7

       

      When i look at the modules of the client, i'm getting 5.2.5.

       

      Any ideas if i missed a step or what could be causing the MGT console to report the wrong version?

       

      The 5.2.5 install sets, show the new tray manger, but it appears to not be loaded below?

       

      Here are modules on test machine:

      C:\Program Files\McAfee\Endpoint Encryption for PC\BootCode.bin, , August 30, 2010 18:41:53, 549318, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1024x768\Bar.png, , August 30, 2010 18:41:50, 24648, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1024x768\Middle.png, , August 30, 2010 18:41:50, 291191, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1024x768\Stripe.png, , August 30, 2010 18:41:50, 9408, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1280x1024\Bar.png, , August 30, 2010 18:41:51, 9568, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1280x1024\Middle.png, , August 30, 2010 18:41:51, 359544, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1280x1024\Stripe.png, , August 30, 2010 18:41:51, 8627, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1280x960\Bar.png, , August 30, 2010 18:41:51, 9961, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1280x960\Middle.png, , August 30, 2010 18:41:51, 358852, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1280x960\Stripe.png, , August 30, 2010 18:41:51, 8760, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1400x1050\Bar.png, , August 30, 2010 18:41:53, 9361, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1400x1050\Middle.png, , August 30, 2010 18:41:53, 559995, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1400x1050\Stripe.png, , August 30, 2010 18:41:53, 6329, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1440x1050\Bar.png, , August 30, 2010 18:41:53, 9659, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1440x1050\Middle.png, , August 30, 2010 18:41:53, 563657, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1440x1050\Stripe.png, , August 30, 2010 18:41:53, 6823, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1440x900\Bar.png, , August 30, 2010 18:41:51, 9552, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1440x900\Middle.png, , August 30, 2010 18:41:51, 567896, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1440x900\Stripe.png, , August 30, 2010 18:41:53, 6340, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1600x1200\Bar.png, , August 30, 2010 18:41:53, 7097, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1600x1200\Middle.png, , August 30, 2010 18:41:53, 672226, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1600x1200\Stripe.png, , August 30, 2010 18:41:53, 6265, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1680x1050\Bar.png, , August 30, 2010 18:41:53, 7621, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1680x1050\Middle.png, , August 30, 2010 18:41:53, 712441, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1680x1050\Stripe.png, , August 30, 2010 18:41:53, 6336, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1680x1280\Bar.png, , August 30, 2010 18:41:53, 6751, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1680x1280\Middle.png, , August 30, 2010 18:41:53, 741158, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1680x1280\Stripe.png, , August 30, 2010 18:41:53, 5673, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1920x1440\Bar.png, , August 30, 2010 18:41:53, 5636, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1920x1440\Middle.png, , August 30, 2010 18:41:53, 901852, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\1920x1440\Stripe.png, , August 30, 2010 18:41:53, 3888, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\640x480\Bar.png, , August 30, 2010 18:41:50, 48758, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\640x480\Middle.png, , August 30, 2010 18:41:50, 91489, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\640x480\Stripe.png, , August 30, 2010 18:41:50, 6478, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\800x480\Bar.png, , August 30, 2010 18:41:50, 39977, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\800x480\Middle.png, , August 30, 2010 18:41:50, 167558, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\800x480\Stripe.png, , August 30, 2010 18:41:50, 6568, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\800x600\Bar.png, , August 30, 2010 18:41:50, 37328, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\800x600\Middle.png, , August 30, 2010 18:41:50, 161832, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\800x600\Stripe.png, , August 30, 2010 18:41:50, 9595, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\Graphics.ini, , August 30, 2010 18:41:50, 103689, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\LatinASCII\Tahoma12B.pbf, , August 30, 2010 18:41:50, 57272, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\LatinASCII\Tahoma18B.pbf, , August 30, 2010 18:41:50, 124405, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\LatinASCII\Tahoma8.pbf, , August 30, 2010 18:41:50, 27630, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\LatinASCII\Tahoma8B.pbf, , August 30, 2010 18:41:50, 29957, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\Shared\Logonbanner.png, , August 30, 2010 18:41:50, 18373, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\Shared\Options.png, , August 30, 2010 18:41:50, 5146, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Graphics\Shared\Recovery.png, , August 30, 2010 18:41:50, 22601, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\0452_E.MAP, , August 30, 2010 18:41:50, 7806, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\0452_OSK.XML, , August 30, 2010 18:41:50, 58060, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\0809.STR, , August 30, 2010 18:41:50, 16354, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\0809_E.MAP, , August 30, 2010 18:41:50, 7806, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\0809_OSK.XML, , August 30, 2010 18:41:50, 58024, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\10409_E.MAP, , August 30, 2010 18:41:50, 7646, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\10409_OSK.XML, , August 30, 2010 18:41:50, 57296, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\11009_E.MAP, , August 30, 2010 18:41:50, 7806, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\11009_OSK.XML, , August 30, 2010 18:41:50, 58212, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\11809_E.MAP, , August 30, 2010 18:41:50, 7166, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\11809_OSK.XML, , August 30, 2010 18:41:50, 58040, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\1809_E.MAP, , August 30, 2010 18:41:50, 7806, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\1809_OSK.XML, , August 30, 2010 18:41:50, 58018, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\20409_E.MAP, , August 30, 2010 18:41:50, 6270, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\locale\20409_OSK.XML, , August 30, 2010 18:41:50, 48264, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\Locale\Locale.ini, , August 30, 2010 18:41:58, 12033, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\NtDrvs.srg, , August 30, 2010 18:41:55, 1323, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SafeBoot.sys, 5, 2, 5, 8, August 30, 2010 18:41:54, 103760, McAfee Endpoint Encryption Driver, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbAlgs\SbAlg.dll, 4, 2, 7, 0, August 30, 2010 18:41:56, 53308, SafeBoot RC5 12 rounds, SafeBoot Encryption Module, 4, 2, 7, 0
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbAlgs\SbAlg.dlm, , August 30, 2010 18:41:56, 19864, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbChkDsk.dll, 5, 2, 5, 8, August 30, 2010 18:41:58, 126976, SBFS ChkDsk Handler, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbClientHelper.exe, 5, 2, 5, 8, August 30, 2010 18:41:57, 409660, McAfee Endpoint Encryption Client Helper, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbClientManager.exe, 5, 2, 5, 8, August 30, 2010 18:41:55, 380988, McAfee Endpoint Encryption Client Manager, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbClientStatus.dll, 5, 2, 5, 8, August 30, 2010 18:41:56, 172092, McAfee Endpoint Encryption Client Ststus Monitor, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbClientSupportInfoPlugin.dll, 5, 2, 5, 8, August 30, 2010 18:41:56, 335872, McAfee Endpoint Encryption Client Support Information, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbCmaDe.dll, 5, 2, 5, 8, August 30, 2010 18:41:58, 217088, McAfee Endpoint Encryption for PC CMA Plugin, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbComms.dll, 5, 2, 5, 8, August 30, 2010 18:41:56, 163900, McAfee Endpoint Encryption Communications Library, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbDbMgr.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 184380, McAfee Endpoint Encryption Database Manager, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbErrors.xml, , August 30, 2010 18:41:57, 80526, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbExcludedSectors.srg, , August 30, 2010 18:41:55, 144, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbFileDb.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 114748, McAfee Endpoint Encryption Filesystem Database, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbFileObj.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 65596, McAfee Endpoint Encryption File Object, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SBFILES41.LST, , August 30, 2010 18:41:58, 23339, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbGina.dll, 5, 2, 5, 8, August 30, 2010 18:41:56, 49212, McAfee Endpoint Encryption Gina Module, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbGina.ini, , August 30, 2010 18:41:56, 14276, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbGinaLib.dll, 5, 2, 5, 8, August 30, 2010 18:41:56, 274492, McAfee Endpoint Encryption Gina Library, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbGroupObj.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 65596, McAfee Endpoint Encryption Group Object, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbHashesObj.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 73788, McAfee Endpoint Encryption Hashes Object Library, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbKbeDe5.dll, 5, 2, 5, 8, August 30, 2010 18:41:58, 147456, McAfee Endpoint Encryption for PC KBE, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbMachineObj.dll, 5, 1, 7, 0, August 30, 2010 18:41:57, 65596, McAfee Endpoint Encryption Machine Objects, McAfee Endpoint Encryption, 5, 1, 7, 0
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbPostInstall.dll, 5, 2, 5, 8, August 30, 2010 18:41:58, 77824, McAfee Endpoint Encryption Client Post Install Helper, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbPreInstall.dll, 5, 2, 5, 8, August 30, 2010 18:41:53, 53248, McAfee Endpoint Encryption Pre-install Helper, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbReaders\SbReaderPcsc.dll, 5, 1, 9, 0, August 30, 2010 18:41:58, 69692, McAfee Endpoint Encryption Pc/Sc Smart Cart Reader Driver, McAfee Endpoint Encryption, 5, 1, 9, 0
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbSetup.exe, 5, 2, 5, 8, August 30, 2010 18:41:57, 479232, McAfee Endpoint Encryption for PC Setup, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbTokens\SbTokenPwd.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 393276, Password Token, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbTokens\SbTokenPwd.dlm, , August 30, 2010 18:41:57, 71573, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbUiLib.dll, 5, 2, 5, 8, August 30, 2010 18:41:56, 491580, McAfee Endpoint Encryption User Interface Library, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbUserObj.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 118844, McAfee Endpoint Encryption User Object Library, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbWinLogonOpts.xml, , August 30, 2010 18:41:57, 242, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SbXferDb.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 69692, McAfee Endpoint Encryption Transfer Database, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\Program Files\McAfee\Endpoint Encryption for PC\SCM.INI, , August 31, 2010 17:56:21, 282, , ,
      C:\Program Files\McAfee\Endpoint Encryption for PC\SDMCFG.INI, , November 12, 2009 16:00:07, 2325, , ,
      C:\Program Files\SafeBoot Tray Manager\SbTrayManager.exe, , November 04, 2008 09:46:22, 69632, , ,
      C:\WINDOWS\SafeBoot.scr, 5, 2, 5, 8, August 30, 2010 18:41:56, 200704, McAfee Endpoint Encryption Screen Saver,  screen saver, 5, 2, 5, 8
      C:\WINDOWS\system32\drivers\RsvLock.sys, 5, 2, 5, 8, August 30, 2010 18:41:54, 33328, McAfee Endpoint Encryption Reserved Files Lock Driver, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\WINDOWS\system32\drivers\SafeBoot.sys, , August 30, 2010 18:41:54, 103760, , ,
      C:\WINDOWS\system32\drivers\SbAlg.sys, 4, 2, 7, 0, August 30, 2010 18:41:56, 7472, SafeBoot RC5 Algorithm (1024 bit, 12 rounds), SafeBoot Security System, 4, 2, 7, 0
      C:\WINDOWS\system32\drivers\SbFlop.sys, 5, 2, 5, 8, August 30, 2010 18:41:54, 34480, McAfee Endpoint Encryption Floppy Disk Access Control Driver, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\WINDOWS\system32\drivers\SbFsLock.sys, 5, 2, 5, 8, August 30, 2010 18:41:54, 6496, McAfee Endpoint Encryption FS Locker, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\WINDOWS\system32\drivers\SbPrcCtl.sys, 5, 2, 5, 8, August 30, 2010 18:41:55, 15248, McAfee Endpoint Encryption Process Control, McAfee Endpoint Encryption, 5, 2, 5, 8
      C:\WINDOWS\system32\SbNp.dll, 5, 2, 5, 8, August 30, 2010 18:41:57, 77824, McAfee Endpoint Encryption Network Provider Monitor, McAfee Endpoint Encryption, 5, 2, 5, 8

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