unfortuanely i can't help too much but if you check the KB with the search "epo server two network cards" it comes up with quite a few articles. maybe have a look to see if one applies to your situation?
Hi, can you activate LogLevel 8 and sending the Agents Logs?
Thanks for the suggestions. I did check the KB, but didn't find anything that applies.
I'd like to specify that the server doesn't have 2 network adapters. The IP adress is NAT-ed by our (internal/external) DNS (simpler text for my complicated explanation above).
When I check the Agents'logs I don't see anything special. I just found out how to activate LogLevel 8 in KB https://kc.mcafee.com/corporate/index?page=content&id=KB56207, will test and see what I get.
Checking the Host IPS logs (or through Wireshark), I seen connection attempts to both (numeric) IP addresses (!) even after the systems can see only one IP responds.
I have a suspicion that it might be related to the actual IP of both the laptops & the server...
Internal IP of the server is in the 192.168.aaa.0 range and most of the time, laptops have an IP in the 192.168.1.x range when outside our network.
So, when the laptop is @home, it has an IP more or less in the same range (192.168.0.0/16) as the server used to have... and yet the agent is expected to connect to the DNS to obtain the new IP of the server... which doesn't seem to work correctly.