2 Replies Latest reply on Sep 16, 2010 11:55 AM by Dinz

    cannot run mcafee

      my mcafee will not start. when i click on the icon nothing happens

        • 1. Re: cannot run mcafee
          Peter M

          More information would help.  Is the icon a square one (2009 version) or shield-shaped (2010 version) and what is your operating system and service pack (Right-click Computer (Vista/Windows 7) or My Computer (XP) and select Properties, and what is your default browser and version  (open browser and go to Help/About)?

           

          Also do you have any other problems or pop ups - any hint of an infection?

           

          Any other security software installed or perhaps was installed earlier on?

           

          What happens a) when you double-click the taskbar icon and b) right-click it?

           

           


           

           


           

           

          Message was edited by: Ex_Brit on 28/08/10 2:56:10 EDT PM
          • 2. Re: cannot run mcafee
            Dinz

            Hello there,

             

            Do you still face difficulty in opening security center ? If so please let us know so that we could get it fixed for you.

             

             

            Regards,
            Dinesh K
            McAfee Online Community Moderator