5 Replies Latest reply: Aug 27, 2010 10:25 PM by jmlaska RSS

    Security Center: [__VSOs Undefined]

      Hello all,

       

         When attempting to start a virus scan from McAfee Security Center, I receive an error message:

       

       

      "Couldn't Load Script:misp://::ScanResultsFiles.js"

      then

      "Couldn't Load Script:misp://::StringConstants.js"

      then

      "Couldn't Load Script:misp://::ScanResultsPUPs.js"

      then

      "Couldn't Load Script:misp://::ScanResultsUnresolved.js"

      then

      "Couldn't Load Script:misp://::ScanReview.js"

      then

      "Couldn't Load Script:misp://::ScanWorkflow.js"

       

      and the screen that appears shows the title:

      [__VSOs Undefined] and repeats the text __VSOs Undefined in the body

       

      I've tried the virtual technician, but it fails on the update step.

       

      Can someone tell me what's happening, and how I can restore the virus scanner?

       

      Thanks,

      J