4 Replies Latest reply on Aug 27, 2010 6:07 AM by Troja

    Outlook experienced a serious problem with the 'mcafee dlp outlook addin'

      Microsoft Office 2010 Pro Plus running on WinXP SP3 32bit.  This issue appears when users try to open Outlook 2010.  Users get a pop-up with the message below:

       

      "Outlook experienced a serious problem with the 'mcafee dlp outlook addin' add-in.  If you have seen this message multiple times, you should disable this add-in and check to see if an update is available.  Do you want to disable this add-in?"

       

      We tried updating the McAfee agent and tried a couple of solutions we found online but none works.

      1. http://technet.microsoft.com/en-us/library/cc179108(printer).aspx

      2. https://kc.mcafee.com/corporate/index?page=content&id=KB59774&actp=search&viewlo cale=en_US&searchid=1282769629583

      We called Microsoft and they recommended to disable this add-in or contact McAfee.  We really cannot disable this add-in because of obvious security reason.