3 Replies Latest reply on Sep 26, 2010 2:11 AM by vinoo

    Trojan not remove

      I am using ePO 4.5 but my ePO not removing Trojan.cosmu.ngc  so what can I do ?

        • 1. Re: Trojan not remove
          Miranda1854

          having trouble with "My Security Shield" popping up & telling me too buy this service. can't remove. please remove & block

          • 2. Re: Trojan not remove
            Peter M

            There is an excellent removal guide for 'My Security Shield' HERE.  Scroll down that page as the first links are all advertising.

             

            This is an old thread and in the Business section.  If you have a new infection and are a home user you should, in future, be posting a new thread rather than a reply to someone else's in the Home and Home Office section HERE.

             

             

            Message was edited by: Ex_Brit on 22/09/10 4:14:18 EDT PM
            • 3. Re: Trojan not remove
              vinoo

              If you suspect you're infected and have trouble finding what is causing the infection, I'd suggest giving this handy tool a try.

               

              "McAfee GetSusp is intended for users who suspect undetected malware on their system. By using a combination of clever heuristics and querying McAfee's online database of known clean files to gather suspicious files, GetSusp eliminates the user's need for deep technical knowledge of computer systems to isolate undetected malware. McAfee GetSusp is recommended as a tool of first choice when analyzing a suspect machine."

               

              Get it from here:

              https://community.mcafee.com/message/148081#148081

               

              Once GetSusp identifies and collects the suspect files, post the logs here and we community members can help.

               

              Regards,

              Vinoo Thomas

              Technical Product Manager, McAfee Labs