1 Reply Latest reply on Aug 23, 2010 8:17 AM by Peter M

    Setting Up without a CD

      I recently purchased in store "AntiVirus Plus".
      However, the sellers sold me a CD version so that my computer didn't have CD drive, they says that your site offered the downloadable version.
      I download the version of essays, but I do not want to pay again.
      I have my serial number. How do I get my product installed properly.

       

      Thank

        • 1. Re: Setting Up without a CD
          Peter M

          Sounds like you are using a netbook or similar that doesn't have a drive, I have one machine like that.  In the end I bought an external DVD drive, made life so much easier.

           

          You should speak to Customer Service, you can phone them directly.  In Canada, English only:  1-866-622-3911 between 6am and 6pm CST

           

          They should be able to tell you how to get around this.