1 Reply Latest reply on Aug 17, 2010 7:23 PM by Dinz

    Microsoft updates cause shutdown on installation

      Since late June, everytime I install new Microsoft update it causes the computer to completely shut-down. Microsoft suggests to disable McAfee virus protection, install update, then enable McAfee again. Does this need to be done?

        • 1. Re: Microsoft updates cause shutdown on installation
          Dinz

          Hi,

          All the updates should run fine while you are having your antivirus software enabled. Did we check if there was something else that causes the system to shut down like malware infection / a corrupt driver ?As these are the most prominent causes for these type of issues

           

          Regards,
          Dinesh K
          McAfee Online Community moderator