0 Replies Latest reply on Aug 16, 2010 5:37 PM by pote

    Help with scan locking up my pc - emprp.ax

      I just converted to SC via my ISP and the very first scan locks up my pc.  Computer = DellStudio Laptop, Win7- 64.  When I scan it gets to the Windows/syswow64/emprp.ax file and chokes.  How do I exclude this file or directory?  Or better yet, why cant the s/w just work right?  Norton never had a problem with it.  I hate to have to dump SC and go back, esp. since my ISP provides this as a 'feature'.  Any suggestions will be appreciated.