I just converted to SC via my ISP and the very first scan locks up my pc. Computer = DellStudio Laptop, Win7- 64. When I scan it gets to the Windows/syswow64/emprp.ax file and chokes. How do I exclude this file or directory? Or better yet, why cant the s/w just work right? Norton never had a problem with it. I hate to have to dump SC and go back, esp. since my ISP provides this as a 'feature'. Any suggestions will be appreciated.